About This Notice
This privacy notice applies to the website at ashenquella.com and is published by Ashenquella Limited, whose correspondence address is 47 Kensal Road, London, W10 5BT, United Kingdom. It sets out, in general terms, the types of information that may be collected when you use this website and how that information is handled.
This notice describes the website's approach to information handling based on its current design. Specific practices regarding storage, retention, and third-party access may be subject to additional detail that has not been independently verified for the purposes of this notice. Where that is the case, we have aimed to describe matters accurately without making claims that cannot be supported.
Information Collected Through This Website
Enquiry Form Submissions
When you submit an enquiry through the contact form on this website, you provide your name, email address, the type of request, and a written message. This information is transmitted to the Ashenquella support team via email for the purpose of responding to your enquiry. The form uses a standard email-based submission mechanism.
The information you submit is used solely to process your enquiry and to contact you in connection with it. It is not used for marketing purposes without your separate agreement.
Website Usage Information
Like most websites, this site may collect certain technical information as a result of your visit. This may include your approximate location as indicated by your IP address, the type of device and browser you are using, the pages you visit, and the time and date of your visit. This information, if collected, is used to support the technical operation of the site and is not used to identify individual visitors without a legitimate reason to do so.
Cookies
This website may use cookies or similar technologies in connection with its technical operation. Cookies are small data files stored on your device by the browser. Where cookies are used, they are intended to support the functioning of the site rather than to track individual users across unrelated websites. Specific cookie practices are subject to the configuration of the site as deployed.
Use of Submitted Information
Information submitted through this website is used to respond to the specific enquiry or request that prompted its submission. It is not shared with third parties for commercial purposes. Where the support team requires assistance from a third party in handling a technical or administrative matter, information may be shared to the minimum extent necessary for that purpose.
We do not sell, rent, or exchange your contact information with other organisations for their own marketing or operational purposes.
Retention
We aim to retain enquiry correspondence only for as long as it is necessary to handle the enquiry and any follow-up. The specific retention period will depend on the nature of the request and any applicable obligations. If you wish to ask about the retention of a specific submission, please contact us using the details below.
Your Rights
You may have rights in relation to personal information held about you, depending on the laws applicable to your situation. These may include the right to ask what information is held, to request correction of inaccurate information, or to ask for information to be deleted where there is no longer a reason to hold it. If you wish to exercise a right in connection with information submitted to this website, please contact us in writing at the address below.
We will aim to respond to reasonable requests within a reasonable period. We cannot guarantee a specific response time and may need to verify your identity before acting on a request.
Links to Other Sites
This website does not intentionally link to external websites. If any link to a third-party website is present, this notice does not apply to that website. You should review the privacy information provided by any third-party site you visit.
Changes to This Notice
This notice may be updated from time to time. Any updated version will be published at this address. We encourage you to review the notice periodically. Continued use of this website after changes have been published constitutes acceptance of the revised notice.
Contact
If you have questions about this notice or about how your information is handled, please contact:
Ashenquella Limited
47 Kensal Road, London, W10 5BT
United Kingdom
[email protected]
+44 20 7946 0183
Related documents: Terms of Use
Return to: Home · The Service · Functions · Enquire